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Retail in the future

Automation is progressing at an impressive pace. It will easily reach the point where human interaction it’s basically not needed for most of the tasks in the economy, in just a few years.

There’s a lot of worry about what’s going to happen with most of the jobs that are currently available for humans, when machines are up and running at all places.

One of the places where automation will hit the hardest is at the retail stores.

Imagine how retail will work in the future

If the machines, programmed with artificial intelligence, are capable to receive inventory, sort and classify all boxes, place them at the shelves, place tag prices on everything and maintain the place running, why would any company would think of having employees?

Even the paying experience is to be revolutionized. Customers will just grab the products from the shelf and the computer will immediately add it to their tab.

Once a customer is ready to go, he will just simply walk out the store and the computer will add the total and immediately charge the total amount to his credit card. No hassles.

It is so real that, for example, Amazon is already running a test at its retail stores, without human employees.

In the future it’s hard to imagine how this technology wouldn’t spread to any single store in the world. Why hiring humans when you could just simply automate all the store, so it runs by itself 24/7?

The retail space it’s going to profit a lot from this new era to come. Companies that now are struggling to make a living in the retail sector, are going to see their profits run up in the next decade.

With retail stores open all day and all night long, customers are going to find it so easy to drive to one of those stores at any time during the day, and pick up the products they need and then just walk out and go home right away.

Retail is not going anywhere

The conversation regarding the future of retail always ends in a dark note, along the lines of “retail is dead, it cannot compete against e-commerce”, “people will stop going to stores”, “why go to an store when Amazon can shop it to your door the very next day”, etc

But think about this: If the store is open 24 hours a day, with no humans working in it. You’ll be driving a random day to your house during the night? Let’s say at 11pm after a night out with friends, and remember that there’s nothing for breakfast for the next day.

You’ll only have to stop by, go into the store, grab a few things, exit the store ( I’ll automatically charge the amount of you ur purchase to your credit card as you exit), jump in your car and drive home.

Takes 5 minutes, and you can just enjoy selecting the products you want at that very moment. No interactions with cashiers, no credit card swipes, no waiting for the physical invoice to be printed, just quick and to the point.

Automation will basically, at the end, remove all that is wrong with retail: cashiers, lines, delays, card swipes, etc. It will allow us to just enjoy a nice and relaxing purchasing experience.



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Watch Elon Musk present his Neuralink idea to Shark Tank

Elon Musk is at the front stage, presenting his idea to the Sharks! Watch now:

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Revolution

Artificial intelligence is about making your daily experiences a little bit smarter, by making intelligence into your every day actions come for a temple

Siri could take your messages using voice processing, and assist you in the liver any emails to people of importance. Facebook it’s actually didn’t seem something similar but recommending you for us and we used to watch you send an image to recognition. Waze is providing up to my roots based on the artificial intelligence as soon as you open the app.

Since the Industrial Revolution, humans have created tools to augment human capabilities. Sure, you can get across Europe in the horse drawn careers, but an airplane is a tool that gets you there much faster. Artificial intelligence is just another tool that that’s here to help you go faster. With AI, we can harness the power of that so that we can expand to the reach of Humanas parties to solve unforeseen problems.

But more than that, AAA represents a massive change in technology. You may call it a part of the shift or quotes this disruption

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Buliding the Intelligent Software of the future

Programming a software has been a one way street for decades, you set the code to read a fixed input and return an output. If, for example, the variable you’re looking for is given, you activate a piece of code, if not (else) you simply execute something else.

This works ok, for the type of technology we have had since the past 2 or 3 decades,  but in the future we will definitely need a more intelligent way of doing things. 

The need for an improved and more intelligent software comes from the field of Artificial Intelligence. We will likely need our software to be intelligent enough so it can couple with AI, capable of understanding patterns and programmed in a way that allows the analysis of variables with certain confidence (f.e. not 100% sure, but enough to allow something to happen).

This type of programming would allow our software to work with more generic data. So, for example, if the software has to recognize somebody to allow them in, instead of asking for an username and password and then coding for a “if username/password combination is good – else”, the software would be capable to analyze the confidence by reading multiple generic inputs:

  • User comes to the website.
  • Software analyses behaviour and assigns confidence:
    • Scrolling pattern of the mouse, does it look similar to what the same user normally does.
    • Clicking pattern: Is he clicking on the same links over and over, even clicking at the Bottom/left part of the link?
    • Turn on the camera: Does the software recognizes the face?
  • Use the confidence level to allow the user to do stuff:
    • If confidence is about 30%, might let him navigate and send an activation link to their email, just to be sure
    • If confidence is over 50%, greet him, let him navigate, but not able to change private stuff.
    • If confidence more than 80%, offer coffee!!!
    • ect…

If the software can behave like we behave when we are interacting with another human being, then we can start changing the paradigm and start programming in a more intelligent way.